Shipping Policy

At Lumax, we ensure safe and timely delivery of your orders across India. Please review our shipping terms below:

Delivery Time

• All orders are delivered within 7-10 working days across India.
  
• Orders are not processed on Sundays or public holidays.
  
  

Shipping Charges

• Free Shipping on all prepaid orders.
  
• For Cash on Delivery (COD) orders, a nominal shipping charge of ₹99 applies.
  
  

Delivery Attempts

• Our delivery partner will make two attempts to deliver your package.
  
• If unsuccessful, the product will be returned to our warehouse.
  
• Please ensure you provide a valid delivery address and active contact number for a smooth delivery experience.
  
  

Contact Us

For shipping-related queries or assistance, please reach out to:

• Phone: +91 9250008051
  
• Email: marketing.retail@lumaxmail.com
  
• Working Hours: Monday to Saturday, 10:00 AM - 6:00 PM (Closed on public holidays)

We appreciate your trust in Lumax and remain committed to delivering a reliable and hassle-free shopping experience.