Shipping policy

Shipping Policy

At Lumax, we ensure safe and timely delivery of your orders across India. Please review our shipping terms below:

Delivery Time

  •  All orders are delivered within 7-10 working days across India.
  •  Orders are not processed on Sundays or public holidays.

Shipping Charges

  •  Free Shipping on all prepaid orders.
  •  For Cash on Delivery (COD) orders, a nominal shipping charge of ₹99 applies.

Delivery Attempts

  •  Our delivery partner will make two attempts to deliver your package.
  •  If unsuccessful, the product will be returned to our warehouse.
  •  Please ensure you provide a valid delivery address and active contact number for a smooth delivery experience.

Contact Us

For shipping-related queries or assistance, please reach out to:

  •  Phone: +91 9250008051
  •  Email: marketing.retail@lumaxmail.com
  •  Working Hours: Monday to Saturday, 10:00 AM - 6:00 PM (Closed on public holidays)

We appreciate your trust in Lumax and remain committed to delivering a reliable and hassle-free shopping experience.